Like other call tracking providers, PhoneWagon provides an intuitive user interface which makes setting up call tracking for offline or online efforts pretty simple. For your website, they provide a single tracking code which needs to be implemented wherever your phone number appears. This tracking code is cut and paste so most can handle this without the help of a web expert.
Once implemented on your site, the remaining configurations all happen in the PhoneWagon interface. Adding new numbers, changing settings, etc. can be accomplished right through the interface. For reporting, PhoneWagon provides a number of pre-canned reports and call logs which you can review in real time.