When choosing the best call tracking software which allows number porting, here are a few considerations:
- Inbound Porting: Does the software allow numbers to be moved to the service for situations where you want to use previous numbers with the new service? This is a common request when a company is switching from one call solution to another and doesn’t want to loose the old numbers.
- Outbound Porting: Does the call tracking service allow numbers to be ported away if you decide to stop tracking calls or decide to move to a new service?
- Porting Process & Timing: What is entailed in the porting process?
Porting phone numbers is a bit complex but fortunately, most services will handle it for you just to get your business! If porting is a concern, we request signing up for a trial with each service and then contacting support for assistance and details on porting options.